Here Are the 7 Best WordPress AI Chatbots Weve Tried

Chatbots can help businesses automate tasks, such as customer support, sales and marketing. They can also help businesses understand how customers interact with their chatbots. Chatbots are also available 24/7, so they’re around to interact with site visitors and potential customers when actual people are not. They can guide users to the proper pages or links they need to use your site properly and answer simple questions without too much trouble.

Tidio even integrates with WooCommerce and allows your support team to see a customer’s cart, check their order history, and recommend other products in the chatbox. It allows you to communicate with your users in real time by adding a chat widget to your website. LiveChat is a super popular live chat software that can easily be integrated with your WordPress website using its plugin. That being said, here is a list of the best chat plugins for WordPress that can help you communicate with your users.

You’ll need to dish out $29/month for “Starter”, $25/month for “Communicator”, $29/mo for the “Chatbots” plan, and $394/month for “Tidio+”. An ever-present chatbot is ready to greet you and offer its help on every page – just tell it about your business and company’s size, choose a department you want to talk to, and then wait. First, explain your request to a chatbot, and it will decide whether a corresponding knowledge base will suffice. EMail addresses are saved in the database that can be exported as CSV file. It won’t take long to get your chatbot itself set up with the corresponding plugin.

It also features an interactive FAQ feature for educating customers on products and services. You can think of a WordPress chatbot plugin like a personal valet for your website. Providing this service to customers cuts down on the time customers must spend waiting for assistance outside of business hours.

Ecommerce plugins manage online stores, including products, pricing, shipping, taxes, and automation. They also offer search customization, filtering, checkout streamlining, and multivendor marketplace options, resulting in a highly capable store that boosts sales and revenue. But details about models’ training data and algorithmic architecture remain largely undisclosed.

For example, you could train your chatbot on your site’s knowledge base so that it can answer users’ questions and direct them to relevant material. That way, you can offer quality live chat support 24/7 without lifting a finger. When choosing an AI chatbot for your WordPress site, it’s crucial to consider the level of customization it offers. Look for a chatbot solution that allows you to tailor its appearance, behavior, and responses to match your brand’s unique voice and style.

With it, businesses can create bots that can understand human language and respond accordingly. In this post, we’ve collected our picks for the four best WordPress AI chatbot plugins. All of these plugins support OpenAI’s models and many of them have a free version 💸 that you can try before you buy.

Writesonic, which made our list above, costs just $13 per month for the small team plan and will be a better option for a lot of smaller businesses. Poe isn’t actually a chatbot itself – it’s a new AI platform that will allow you to access lots of other chatbots within a single, digital hub. If you’re someone who likes to have lots of choices – and you’re interested in using lots of different chatbots – then this might just be the platform for you.

You can start chatting right after you install the Tidio WP chat plugin and create a free Tidio account. Click on the new Tidio live chat icon that appeared on your WP-admin menu on the left. Finish the initial configuration and you can start using the best live chat plugin for WordPress. You can try Joonbot’s chatbot for free for 14 days or choose the way to level up.

Best WordPress Chat Plugins (Expert Pick)

OpenAI’s API, Team and Enterprise plans, on the other hand, have more complex pricing structures. API pricing varies by model, including fine-tuning, embedding and base language models, as well as coding and image models. Team and Enterprise plan pricing depends on seat count and annual vs. monthly billing frequency. For a more in-depth comparison, including API options, see our detailed GPT-3.5 vs. GPT-4 guide. To fully understand the options available to users, it’s important to note that Claude and ChatGPT are names for chatbot products, not specific LLMs.

If you are looking for a free and easy way to build a chatbot, then you can use this method. You can also toggle the ‘Hide chat for Guest visitors’ to ‘On’ if you want the chatbot to be exclusive for your members only. A prompt will now open on your screen, asking you to provide a name for your chatbot. Additionally, you can create specific messages for users in different regions and countries. This will take you to the ‘Create new story’ page, where you must choose the type of chatbot that you want to make. After you’ve created your knowledge base, you can set up the Heroic AI Assistant.

Tidio is another popular chatbot platform with WordPress integration, but it may not be as good as some of the other options on the market. While it has a high rating of 4.8/5 from over 355 reviews, it may not offer as many advanced features as some of its competitors. Displaying your products through cards and carousels is a simple way for customers to swiftly discover what they seek. This feature is even more helpful when showcasing ongoing product discounts. Once a choice is made, the chatbot seamlessly integrates selected items into the cart and provides a concise order summary, streamlining the shopping experience.

To get the most out of Bing, be specific, ask for clarification when you need it, and tell it how it can improve. You can also ask Bing questions on how to use it so you know https://chat.openai.com/ exactly how it can help you with something and what its limitations are. Bing also has an image creator tool where you can prompt it to create an image of anything you want.

Doing this will open up a page where you can upload the plugin’s zip file or search for it directly using its name or author. Tidio will also help you to have an overview of how your visitors interact, who is visiting, and what they are looking for, and provide ways to convert them into excitable leads. You can even reduce the number of support tickets on your site by immediately solving problems through chat widgets. To create a chatbox with Brevo, all you have to do is sign up for an account on the website and then connect to your WordPress blog using a free plugin.

Key Features of Tidio

The platforms help improve employees’ productivity by integrating powerful chatbots into the website. They store users’ data and interaction history to offer product recommendations and best offers or suggest any action users need to perform according to their needs. Besides this, if an account login feature is available on a website, chatbots use all the available data of customers to offer a highly-personalized user experience.

It uses information from trusted sources and offers links to them when users ask questions. YouChat also provides short bits of information and important facts to answer user questions quickly. Claude is a noteworthy chatbot to reference because of its unique characteristics.

If you enjoyed this article, then you’ll really enjoy the 24/7 WordPress website management and support services WP Buffs’ has to offer! Partner with the team that offers every aspect of premium WordPress support Chat GPT services. Landbot.io enables you to build “conversational experiences” for your website (i.e., a chatbot). There’s actually quite a lot you can unpack here without having to pay for a premium plan.

With the limited WordPress chatbot plugin answers, you might not offer better customer service here. However, you’ll need to become a pro member to access personalization features, with plans starting at $9 per month. AI-powered voice chatbots can offer the same advanced functionalities as AI chatbots, but they are deployed on voice channels and use text to speech and speech to text technology. These elements can increase customer engagement and human agent satisfaction, improve call resolution rates and reduce wait times. A chatbot is a conversational tool that seeks to understand customer queries and respond automatically, simulating written or spoken human conversations. As you’ll discover below, some chatbots are rudimentary, presenting simple menu options for users to click on.

However, more advanced chatbots can leverage artificial intelligence (AI) and natural language processing (NLP) to understand a user’s input and navigate complex human conversations with ease. This powerful chatbot WordPress plugin comes from IBM and is built in such a way that it can answer the needs of a wide variety of websites with ease. Chatbot with IBM Watson lets you add a chatbox to your website and provide customized responses best chatbots for wordpress with images and clickable content. Tidio offers an easy-to-use interface and over 27 chatbot templates for lead generation, customer support, and marketing. However, its chatbot builder software may not be as versatile as other options, and it may not offer as many chat triggers or advanced AI and NLP capabilities. As a WordPress chatbot plugin, it’s ready to launch but won’t be as intuitive for most people starting out.

Clingeo Chatbot for WordPress

It lets businesses send notifications through major browsers and mobile devices to alert customers about upcoming sales, discounts, and other important information. Web and mobile notifications can increase engagement and drive sales by allowing customers to opt-in. The plugin lets you create customizable checkout forms that include customer-specific fields to personalize the process.

Any of the plugins on our list can help you create the online store of your dreams. Whether you need a simple ecommerce solution or a more robust multivendor platform, an ecommerce plugin can provide the functionality you seek. OptinMonster offers essential tools for ecommerce websites that can help increase engagement and create impressive call-to-actions, along with providing robust reporting tools. In addition, if you are a Shopify or WooCommerce user, OptinMonster is the best ecommerce plugin for taking your website’s performance to the next level. Like other plugins on our list, it offers an easy setup wizard to help you build your online store. Ecommerce Product Catalog for WordPress allows you to create a product catalog or online store without the need for WooCommerce.

All you need is a list of repetitive questions from customers and pre-written answers to them. Based on their choices, a chatbot then generates a suitable answer or a knowledge base article. A premium version is available with more advanced features like Onsite Retargeting by showing special offers and coupons on Exit Intent, time interval or page scroll-down. The premium version also supports ChatGPT fine tuning and GPT Assistants. The GPT Assistants API allows you to build AI assistants within your own applications.

You can integrate a range of information sources like Google Drive, Notion, Gmail, Salesforce, and YouTube to offer instant answers on your WordPress site. While WordPress is a great website builder for those on a budget, it lacks any chatbot functionality. It’s difficult to handle all your customer requests manually, especially if you’re aiming for fast response times, so it helps to automate these workflows with your own chatbot. Collect.chat improves your lead collection with mobile-optimized AI chatbots in place of passive forms.

It includes an AI writer, AI photo generator, and chat interface that can all be customized. If you create professional content and want a top-notch AI chat experience, you will enjoy using Chatsonic + Writesonic. The free version gives users access to GPT 3.5 Turbo, a fast AI language model perfect for conversations about any industry, topic, or interest. Businesses of all sizes that need a chatbot platform with strong NLP capabilities to help them understand human language and respond accordingly. With WP-Chatbot, conversation history stays in a user’s Facebook inbox, reducing the need for a separate CRM.

Tidio is a free WordPress chatbot plugin that has over a dozen templates for recovering abandoned carts, offering discounts and promotions, and collecting leads. Or, for those who prefer to create their own conversations, Tidio has a drag-and-drop visual editor that allows users to create conversations from scratch. Trigger conversations by defined actions, or customize triggers to reach out at the right moment. This no code chatbot for wordpress can be installed on your website within minutes. The chatbot’s powerful features drive and resolve customer queries instantly and thereby increase customer engagement.

You can customize the way your chatbot looks and behaves so that it seamlessly fits with your brand. Luckily, Chatling allows you to embed personalized AI bots onto any site instantly without any coding. Reduce support volumes with automated conversations and boost resolution rates by up to 50%. Finally, Tidio also allows you to qualify leads and collect user data to better inform your marketing campaigns.

Brevo is a popular SMS and email marketing service that offers a chatbox feature. It allows you to chat with your visitors in real time and respond to questions, resolve issues, and qualify leads. It even lets you create chatbots to answer user questions when your support team isn’t available. The next best chatbot for WordPress I would mention is Smartsupp, a comprehensive chat and chatbot solution designed to elevate online sales through engaging conversations.

This gives free access to a great chatbot and one of the best AI writing tools. Proactively engage visitors and move leads through your funnels with automation. Use plug-and-play Flows to handle missed conversations, offer discounts, recover abandoned carts, recommend products, and more. Choose from 40+ Flows templates available, or create custom automation sales or support Flows with drag and drop simplicity – no coding skills required. Does the chatbot integrate with the tools and platforms you already use? If you have customers or employees who speak different languages, you’ll want to make sure the chatbot can understand and respond in those languages.

What sets DocsBot AI apart from its competitors is that it can also be used to generate AI content. As an AI writer, you can train it to support and write marketing materials while retaining your exact voice and brand identity. It considers the full scope of your business, ensuring trustworthy content generation. This feature provides confidence that the AI understands your brand when acting as a help bot and as an AI writer.

Plus, it typically won’t allow users to provide custom responses, which means it can only cover common conversational pathways. The chatbots work for websites, social media, and even SMS text messages. You can also integrate Ada with your live chat so that customers can move seamlessly from the chatbot to a live agent. If you run a healthcare site, then TeamSupport offers HIPAA compliant live chat, chatbots, and SMS messaging to provide secure, user-friendly conversations for medical practices.

It’s a chatbot that’s designed to help you get the most out of Salesforce. With it, the bot can find information about leads and customers without ever leaving the comfort of the CRM. With the HubSpot Chatbot Builder, you can create chatbot windows that are consistent with the aesthetic of your website or product. Create natural chatbot sequences and even personalize the messages using data you pull directly from your customer relationship management (CRM).

If you’ve never worked with an AI chatbot before, having this detailed documentation is super handy. While there is a free version of AiBud WP at WordPress.org, you can only access the chatbot feature with the premium version. Unlike the previous two plugins, WPBot is exclusively a WordPress AI chatbot plugin – hence the name. Utilize their drag-and-drop tool to customize your bot, install your chatbot using the WordPress plugin, and receive instant notifications via email and the Collect.chat dashboard. Now that we’ve covered the basics of WordPress chatbots, let’s move on to discussing the best chatbot tools for your WordPress sites. By default, HubSpot allows you to create a concierge bot, qualify leads bot, meetings bot, ticket bot, offline bot, or even a chatbot from scratch.

Although we’d say Chatsonic edges it as the best content creation tool, Jasper AI is worth having a look at if that’s your use case. It’s very powerful, used by a significant number of businesses, and is just as useful as Writesonic (Chatsonic). Some sources are now suggesting Gemini Ultra will be packaged into a new plan, called Gemini Advanced, which will include the capability to build AI chatbots. Now, Gemini runs on a language model called Gemini Pro, which is even more advanced.

WPBeginner is a team of experts with over 16+ years of experience in WordPress, SEO, hosting, online marketing, and more. If you are in a hurry, then you can take a quick look at our expert picks to help you choose a chat plugin for your WordPress site. The simple and user-friendly interface makes it very easy to use and manage the chat flow. This easy-to-use plugin is entirely free so you can experiment and try out all the features it includes without any limits. Chatra has thoughtfully designed default templates for some of the most critical triggers, simplifying the process of getting started. To enable proactive chats, you must specify the URLs of the web pages where they should appear and tailor the text to align with your website’s content.

You can also create text responses for the ChatBot using the Simple Text Responses feature inside the WordPress dashboard. ++ Upgrade to WPBot Pro to power your ChatBot with OpenAI (ChatGPT) fine tuning and GPT assistant features. ChatBot for WordPress with AI – WPBot is an easy to use, Native, No coding required, AI ChatBot for WordPress websites to provide Automated Live Chat Support. By clicking submit above, you consent to allow WP Buffs, LLC to store and process the personal information submitted above to provide you the content requested.

It seamlessly works with popular WooCommerce SEO plugins such as Rank Math and Yoast SEO, optimizing product pages for better SERPs visibility. WooCommerce is the go-to ecommerce platform for WordPress sites, being the most used option. However, while it has the most features and plugins available, it may not be the easiest option.

It lets users search for products by name, tag, and category, and discover coupons. The HubSpot chatbot builder makes it easy to create friendly and natural-sounding conversations. It also has functions for automatically following up right after a conversation is done, so customers know exactly what the next step is in their journey. With these feature-rich capabilities, the Watson-powered chatbot plugin for WordPress empowers you to deliver an interactive and personalized user experience. In this comprehensive guide, we will explore the best chatbots for WordPress websites.

Botsify has made a name since its launch in 2016, becoming a go-to platform for anyone looking to dive into the world of AI-powered chatbots. It’s been picked up by several media outlets, pointing to its prowess in creating bots that can handle everything from customer support to snagging leads and even beefing up customer service. My experience with Acobot, an AI assistant, has transformed my e-commerce operations. This is one of the best WordPress chatbot plugins that serve as a virtual shop assistant. It engages my visitors on my website, converting them into leads and customers and ensuring their retention through personalized communication.

With their free plan, you gain access to unlimited bots, 50 responses/month, and automated appointment bookings. As you upgrade to their paid subscriptions, you get up to 5000 responses/month, third-party integrations, and custom domains. Chatling has a free plan available, which comes with 1 chatbot, 35 AI message credits (i.e., AI responses), 500,000 training characters, and 5 file uploads (1 MB file size). We also allow you to integrate your chatbot onto an unlimited number of websites regardless of which plan you choose. In this list, we’ll be going over each chatbot’s key features, pricing, and pros and cons to help you decide which one best suits your professional needs.

These channels can range from websites, mobile applications to messaging services. The most appreciated attribute of this bot builder is its AI-powered NLU models that are highly optimized to understand human behavior and respond accordingly. Drift is the top choice of chatbot builder for B2B companies which comes with an advanced visual flow builder to produce custom flows without having any extensive tech knowledge. The workflows at Drift are referred to as Playbooks and are composed of multiple elements which are easily insertable and editable. Finally, the practical analytical tools display the real-time performance of the chatbot.

One benefit of Zendesk is its advanced analytics and reporting dashboards, allowing visitor usage patterns and flows to be monitored. Additionally, it offers groups for tickets based on issue type, reporting options, and more, making it easy to manage customer inquiries. Chatbots can help businesses achieve their goals by increasing sales and improving customer retention.

OpenAI and Anthropic remain tight-lipped about their models’ specific sizes, architectures and training data. Both also use transformer-based architectures, enhanced with techniques such as reinforcement learning from human feedback. All Claude 3 models have an August 2023 knowledge cutoff and a 200,000-token context window, or about 150,000 English words. According to Anthropic, all three models can handle up to 1 million tokens for certain applications, but interested users will need to contact Anthropic for details. And although the Claude 3 series can analyze user-uploaded images and documents, it lacks image generation, voice and internet browsing capabilities.

Honed and proven strategies we’ve used successfully 500+ times to help you sell your first care plans. To better understand the ways you might incorporate one, let’s take a look at some chatbot examples and industry-specific use cases. This gives each visitor – regardless of the time of day – an opportunity to connect and communicate with your brand. The same concept applies to how quickly you can deliver responses to support requests.

With WordPress integration, you can sync contacts’ information to the HubSpot CRM seamlessly and manage your audience from there. You can also use the built-in analytics for traffic sources and more to continuously improve your website’s performance. You can foun additiona information about ai customer service and artificial intelligence and NLP. On top of that, HubSpot offers features for pipeline management, email marketing, reporting, and prospect tracking.

• To choose the one, check out the ratings, reviews, total number of installations, and more.
• With so many options on the market with differing price points and features, it can be difficult to choose the right one.
• And if you need help creating some unique code to better display your content online, you can use GitHub’s Copilot.
• This feature enhances the user experience and provides a unique way to engage with your audience.
• This is the foundational intelligence that makes the AI chatbot bidirectional, with the ability to interpret context from both preceding and succeeding inputs.

Typically, one of them will respond to a new inquiry within a few minutes. There’s also a welcome message and remains engaged with users until then. For most businesses, we recommend ChatBot.com as the best AI chatbot software because it’s easy to use and comes with pre-made workflows. Quriobot integrates with help desk software such as LiveAgent, if you want a complete solution that gives you a support desk, live chat, and more. You can even integrate it with other chatbot tools if you want more advanced chatbot features. Drift is more suitable for fairly large businesses, and the pricing reflects that.

I bet you’ve seen such a message (or alike) at least once in your life. You click on the chat box in the corner of the website and get assistance with your issues. Off the top of my head, it was sent by a customer service chatbot about 50% of the time – an automated system that can cope with clients’ queries 24/7 and ease a customer service agent’s burden. However, if you’re prepared to spend time creating and managing yours, it could be worth it.

Prominent examples currently powering chatbots include Google’s Gemini and OpenAI’s GPT-4 (and the even newer GPT-4 Turbo). There are two significant plans available at Flow XO, out of which one is free of cost. Another one, the paid plan, costs around $19 per month for 15 active bots with the capacity to deal with 5,000 interactions each.

It’s almost impossible to imagine a website without a little chatbot in its bottom right corner. And WordPress, being one of the most popular website builders out there, is not a stranger to this exciting trend. This can also happen if there is any empty language fields or Simple Text Responses database needs updating because of mysql version changes.

For example, tracking questions that your chatbot can’t answer is an easy way to spot blind-spots in your product or service documentation. Since WordPress doesn’t offer chatbots natively, these third-party solutions need to be integrated into your WordPress website. This is usually done by installing a code snippet to your website—easy enough for even a novice user. Try Chatling for free today to start streamlining your customer support with intelligent AI chatbots.

If the chatbot needs to pass a customer to a live rep, live typing insights help them prepare helpful answers before the message is sent. Also, its customization features let users create hyper-personalized interfaces, allowing creators to select the shape, location, and color. Like Zendesk, HubSpot is a sales and CRM platform offering a whole suite of customer service features, including a chatbot.

Adding the Zendesk Support Web Widget and Feedback Tab to my site has also been incredibly beneficial. These tools offer my visitors multiple ways to reach out, search my knowledge base, chat with an agent, or submit a ticket without leaving my site. ProProfs Live Chat Software is the best chatbot for WordPress as it aids in boosting sales by capturing quality leads, which I can directly store in my preferred CRM tool.

Of course, the 11 chatbots that we’ve featured in this article aren’t the only chatbots out there. Some companies have built AI chatbots straight into their apps, like Snapchat did in February of last year with “My AI”. Character AI is a chatbot platform that lets users chat with different characters/personas, rather than just a plain old chatbot. Personal AI is quite easy to use, but if you want it to be truly effective, you’ll have to upload a lot of information about yourself during setup. If you’re happy to spend some time doing that, though, it’ll be much more helpful for personal development than a more general-use tool like ChatGPT or Claude.

Moreover, SendPulse allows you to create landing pages, popups, and engaging email marketing campaigns. Zendesk Answer Bot integrates with your knowledge base and leverages data to have quality, omnichannel conversations. Zendesk’s no-code Flow Builder tool makes creating customized AI chatbots a piece of cake. Plus, it’s super easy to make changes to your bot so you’re always solving for your customers.